Frequently Asked Questions

An AI audit is a rapid assessment where we analyze your operations, map your processes, and identify the highest-impact automation opportunities in your business. Results in as little as one day. You get a prioritized roadmap with real ROI numbers — not a generic pitch deck. Read the full guide.

As fast as one day. We analyze your operations, identify the biggest automation opportunities, build your roadmap, and deliver a full report with ROI numbers. Speed depends on business size and complexity.

A branded report with: a process map of your operations, an opportunity matrix showing high-impact vs. low-effort automations, a prioritized implementation roadmap, and an ROI breakdown for each recommendation — showing hours saved, annual savings, and estimated return on investment.

Building without an audit is like prescribing medication without a diagnosis. The audit tells you what to build, in what order, and what the expected return is. Most businesses that skip this step waste money building the wrong thing first.

If you already have a clearly scoped project in mind, we can discuss it. But we recommend the audit for most businesses — it usually uncovers opportunities you didn't know existed and prevents wasted spend on low-impact automations.

Audits start at $299. Pricing scales with company size and complexity. See full pricing breakdown.

Starting at $2,500. A single automation (like an AI email responder or appointment booker) is on the lower end. Larger system builds scale with complexity. The audit scopes this precisely before you commit.

Maintain starts at $500/month (monitoring, bug fixes, minor adjustments). Grow starts at $2,000/month (optimization + new automation rollouts). Full Ops starts at $5,000/month (dedicated development, priority support, quarterly re-audits).

Yes. This is non-negotiable and it's why our implementations work. 95% of AI projects fail because there's no one maintaining them after launch. AI tools break, workflows change, and models drift. Ongoing maintenance is what separates the 5% that succeed.

All of them. We work with small to mid-size private businesses across every industry — restaurants, law firms, contractors, healthcare, e-commerce, real estate, manufacturing, engineering, marketing agencies, accounting, and more. If your team has repetitive manual processes, we can help.

No. You bring the knowledge of your business — the pain points, the workflows, the goals. We handle everything technical. Our job is to make AI accessible, not complicated.

Yes. Horizon is based in Austin, TX and serves businesses across the Greater Austin metro area. We also work with remote clients across the US.

Results depend on your business, but our first client saved $61,600 per year with quick-win automations. Every recommendation in the audit comes with specific hours-saved and dollar-savings projections so you know exactly what to expect before committing.

Three reasons: overhyped expectations (AI isn't magic), poorly scoped implementations (building the wrong thing), and zero post-deployment maintenance (things break). We solve all three — the audit sets realistic expectations, the opportunity matrix prioritizes what matters, and mandatory maintenance keeps everything running.